Please take some time to review this package with your key event-planning staff as it will assist our team and your team in ensuring your event runs smoothly.

Your Artscape Venue Contact will assist you with any questions that are not addressed in this guide.

We look forward to working with you!

Venue Information

General Information

130 Queens Quay East, 4th Floor Toronto, Ontario M5A 0P6
Monday – Friday: 9:00 am – 10:00 pm, Sat + Sun: 9:00 am – 9:00 pm
Canadian Statutory Holidays – Closed

Key Contacts

Meagan Barnes

Assistant Manager, Events
(437) 240-3287

Anneliese Moens

Technical Services Coordinator
(647) 273-9061

Carla Ritchie

Senior Manager, Technical Services
(416) 562-1038

Doug Merriman

Director, Event Operations
(647) 368-6209

Location, Access and Parking


Building lobby entrance at 130 Queens Quay East.



The ground floor lobby of 130 Queens Quay East is a shared space used by all tenants and owners of commercial condo space.  No sign, person, registration or any other type of way finding can be put in the lobby without pre-approval from the Daniels Corporation. All request must come in to the Assistant Manager, Events 10 business days before your event.


Artscape Daniels Launchpad is located on the fourth (4th) floor and can be accessed from the east tower elevators.


All event spaces and facilities are wheelchair accessible. Restrooms are equipped with change tables and there are dedicated accessible washroom in addition to the full accessible gendered washrooms.


Parking entrance located on Richardson Street.

Hourly underground parking is available in at 130 Queen’s Quay East. The lot entrance is off of Richardson Street, on the east side of the building.

There are several paid parking lots and street parking within walking distance.

Artscape Daniels Launchpad is not responsible for parking availability or costs incurred for vehicles that have been tagged or towed.


Valet services are available through The Daniels Corp.  Please speak with the Assistant Manager, Events for more details and for contact information.

Deliveries and Storage


Loading dock located on Richardson Street.


The loading dock for 130 Queens Quay East, is located on Richardson Street (Richardson street is on the east side of the building). It has a large bay door and is labelled Shipping and Receiving. The loading dock is operated by The Daniels Corporation and is not exclusive to Artscape.


Delivery dock appointments are required 14 days in advance with the Assistant Manager, Events. A reminder that any damages caused by vendors in the delivery areas and subsequent charges are your responsibility.  All vehicles are subject to review and investigation by Security.  Drivers are not permitted to idle their vehicle or leave their motors running in the loading dock for any reason.  All use of the loading dock is limited to a time of less than 30 minutes, unless otherwise arranged with the Assistant Manager, Events.  Parking in the loading dock for any purpose other than loading or unloading will not be permitted. Drivers who park in the loading dock for unauthorized purposes run the risk of being tagged and/or towed.


Artscape Daniels Launchpad will not accept any goods unless prior arrangements have been made with the Assistant Manager, Events.  Artscape Daniels Launchpad, shall not have any liability for brokerage fees, border/customs clearance, loss or damage to items shipped to or from Artscape Daniels Launchpad, by you or by Artscape Daniels Launchpad.


Freight elevator access is on a first-come first-served basis; clients should anticipate sharing of the building elevator.

There is a freight elevator (8 feet wide x 9 feet deep x 8 feet high) and a service elevator (3 feet -10 inches wide x 5 feet -6 inches deep x 6 feet -11 inches high) accessible from the loading dock that goes to the 4th floor (Artscape). The elevators need to be booked in advance through the Assistant Manager, Events.


Storage in the venue is extremely limited. All in-house furniture must remain on the event floor during the event, unless specific arrangements have been made (which may require the rental of additional storage rooms). Vendors cannot keep storage cases or packaging on-site and should make plans accordingly.

Room Capacities

The maximum number of people based on configuration is indicated in the Space Configuration Chart. Floor plans will be approved by the Assistance Manager, Events or the Technical Services Coordinator before your event.

If your guest count has the potential to be higher than the venue capacity of 350 persons inclusive of your guests and vendors, additional security to monitor and facilitate keeping under capacity will be added at your cost.


Space Standing Theatre Classroom Rounds Notes
Sugar Hall 350 300 180 200
Classroom requires a rental from Chairman Mills
Sugar Hall AB 280 265 160 190
Sugar Hall BC 175 125 70 70
Sugar Hall A 200 200 112 150
Sugar Hall B 80 65 36 40
Sugar Hall C 65 35 32 30
Venue Takeover 640
Delaney Boardroom N/A N/A 25 N/A The boardroom table is permanent
Meeting Rooms N/A N/A 8 N/A The meeting room tables are permanent

Equipment and Furniture

Venue Policies

Event Planning

Planning Milestones

When you book space at Artscape Daniels Launchpad, Artscape requires you to sign the contract agreement and provide a non-refundable deposit of 50% of the Venue License Fee +HST. Until Artscape receives the deposit and the signed contract the booking is NOT guaranteed. Artscape will send you a confirmation via email upon receipt of the deposit and signed contract.


before event

Artscape requires payment of the balance of the Venue License Fee.

The PRELIMINARY INVOICE includes the Venue License Fee as well as the cost of any other service Artscape is providing (AV, Equipment Rental, Staffing, etc.). Please provide technical requirements to your Artscape Venue Contact.


before event

  • Confirm the number of guests attending the event
  • Confirm Lobby Signage
  • Provide a copy of the Special Occasion Permit (SOP) issued by the Alcohol and Gaming Commission of Ontario (AGCO)
  • Sign off on the ground plan provided by Event Services. For public events, Floor Plan must provide access and accessible seating accommodations for people with disabilities.
  • Provide final technical requirements to Artscape Venue Contact
  • Provide the names of all suppliers & the time deliveries will be made (catering, flowers, photographers, entertainment)
  • Provide an insurance certificate naming Toronto Artscape Inc as the additional insured
  • Artscape will provide a PRE-EVENT INVOICE reflecting any changes to staffing and equipment required to execute the event as discussed with your Artscape Venue Contact


before event

The balance of the PRE-EVENT INVOICE must be paid. Unfortunately, if the balance has not been received, the contract with Artscape will be cancelled. The Client will be invoiced for any expenses that Artscape may have incurred in the guaranteeing of the license.



after event

Artscape will send you a FINAL INVOICE if the event costs are higher or lower than anticipated in the PRE-EVENT INVOICE and you will be invoiced/credited for the balance. Any outstanding amounts on the FINAL INVOICE are required to be paid within 5 business days after you have received the final invoice.

Payments and Insurance

When you book space at Artscape Daniels Launchpad, Artscape requires you to sign the contract agreement and provide a non-refundable deposit of 50% of the Venue License Fee +HST. Until Artscape receives the deposit and the signed contract the booking is NOT guaranteed. Artscape will send you a confirmation via email upon receipt of the deposit and signed contract.


You will receive a detailed summary along with your invoice outlining charges and with payment instructions. All charges are in Canadian dollars, are subject to applicable sales taxes. All preliminary costs are due 5 days before the event.

All overdue payments shall bear interest at a rate of two percent (2%) per month (twenty-four percent (24%) per annum), until fully paid.

Should any payment made to Artscape be returned “NSF” or as a result of a “stop payment”, Artscape shall be entitled to receive, in addition to the said payment, the sum of fifty dollars ($50.00) to cover any bank charges and administrative fees of Artscape.

Artscape accepts the following payment methods:


All credit card payments are made via our online secure payment processor, using a link provided. To protect your privacy, credit cards are not accepted by email or over the phone. Artscape accepts Visa and Mastercard.


All cheques are to be made payable to “Toronto Artscape Inc.” and need to be received prior to the payment deadline.


A wire transfer form is available to facilitate electronic funds transfer services.


Deposit funds are non-refundable.

No reimbursement of the License Deposit shall be made should this agreement be cancelled by the Client or because of the Client’s non-payment. At its sole discretion Artscape may allow License Deposits to be transferred to another date or Artscape Venue if cancellation occurs 45 days prior to the booking date and if no additional charges have been incurred by Artscape.  License Deposits must be used within 6 months of original cancellation.  Should cancellation of this agreement occur as a result of Artscape’s inability to provide the Venue on the booking date, whether due to force majeure or any other reason not due to the Client, Artscape’s maximum liability is limited at the return by Artscape of the License Deposit, less any costs reasonably incurred by Artscape prior to such cancellation occurring.


Cancellations should be confirmed in writing and emailed to ensure that the information has been receivedCancellations can be made between 10:00 AM and 5:00 PM, Monday to Friday.


A certificate of proof of $2,000,000 comprehensive general liability insurance is due 10 days prior to your event. All suppliers that will be providing a service to your event at Artscape Daniels Launchpad must also provide proof of $2,000,000 comprehensive general liability insurance.

The certificate of insurance must name as additional insured:

  • Toronto Artscape Inc., Suite 423, 130 Queens Quay East, Toronto, ON, M5A 0P6, as additional insured and shall reference the location of the event – Artscape Daniels Launchpad

Suppliers and Vendors

All vendors and suppliers that require access to the venue to deliver goods or provide services on-site must be pre-approved by the Assistant Manager, Events in writing, and the venue reserves the right to decline services of any vendor (even if the vendor has previously worked in the venue). We are not responsible for any fees you may have incurred by contracting a vendor that is not permitted to offer services on-site, and we strongly encourage you to seek approval before signing vendor contracts.

You and the vendor are required to complete applicable approval forms and agree to Artscape Daniels Launchpad’s terms and conditions at least 14 days prior to the event. Vendors will not be permitted on site unless there required form and supporting insurance and Workplace Safety and Insurance Board (WSIB) documentation is received. Please contact the Assistant Manager, Events for a copy of this form.

There is no waste or packaging disposal on site. Any items brought into the venue must also be removed by the vendor – including florals and decor or will be subject to the waste removal fee.

Event Marketing

Operated as social enterprises; Artscape Performance & Event Venues endeavour to keep Venue license fees affordable for arts and community-minded organizations. For Clients receiving a subsidized room license rate, we ask that the Client formally recognize Artscape contribution in its publicity materials, website, event program or during the event itself. The recognition should be equal to the amount of the subsidy and will be agreed upon in advance between the Client and Artscape. If the Client does not have an official sponsorship package, please provide Artscape with a list of promotional benefits and what the considered value is. Artscape can provide logos, website links and boilerplate language.


You can only use Artscape and/or Artscape Daniels Launchpad logos with the prior written consent of Artscape.

All approved use of Artscape logo or name or any other Artscape intellectual property must be reviewed and approved by Artscape Communications department prior to production and publication. Approval will not be unreasonably delayed. The Client should provide at least 48 hours for approvals. Please contact

You are permitted to use “Artscape Daniels Launchpad” name (and not logo) solely to indicate your use of the venue for your specific event invitations or event listings, and can not suggest that their event is affiliated with or presented by Artscape or Artscape Daniels Launchpad. Any other use of Artscape and Artscape Daniels Launchpad’s name is restricted and must be approved by Artscape in writing.

Where you are permitted to use Artscape and Artscape Daniels Launchpad’s logos, brand, trade names and marks, You must:

  • comply with any instruction on the use of logos (e.g. brand guidelines),
  • only use logos in connection with the event;
  • stop using the logos following the end of the event and
  • not alter logos in any way;
  • ensure that any use respects the brand and reputation of Artscape and Artscape Daniels Launchpad


Multi-media, social networking websites, blogs and Internet posts for both professional and personal use postings by you, your agents, or any guests must not contain any information that is confidential or proprietary to Artscape or to any third party that has disclosed information to Artscape. Artscape. reserves the right to request the removal of any posts that it determines to be inappropriate in its sole discretion. Any posts must respect the brand and reputation of Artscape and/or Artscape Daniels Launchpad.

Please speak to the Assistant Manager, Events events for more details.

Food and Beverage

Artscape is pleased to recommend excellent preferred vendors of catering services, listed here.

Please note that for any events with alcohol services, you must offer your guest light meals via a licensed caterer for the full duration of the alcohol service. Offerings will need to be of substance and of multiple food groups in order to comply with liquor laws.


Preferred and Recommended Caterers are approved and reputable food service companies that have gone through a competitive selection process. These caterers can work with you directly to customize menus and provide quotes for services.

Any other unlisted Caterer must be pre-approved by the Assistant Manager, Events in writing, and the venue reserves the right to decline services of any caterer (even if the caterer has previously worked in the venue). Additional requirements for unlisted caterers are required.

Catering set-up and breakdown time will need to occur within the booked rental times. The Caterer is responsible for the removal of all food and waste at the end of your event, and you will need to ensure that this is included in your Caterer’s agreement.


Artscape Daniels Launchpad has a prep kitchen, equipment list includes a reach-in refrigerator & freezer, ice maker, ware-washer, shelf tables, mobile work tables, counters and sinks, utility carts and racks, and hot holding cabinets.

Please note the use of additional powered equipment is only available through Chairman Mills, including any equipment for food service.


  • A 15% landmark fee applies to food and labour services provided by a Preferred Caterer or 20% in case of non-preferred caterers.
  • The landmark fee will be included in your catering Invoice and remitted to the venue.
  • Landmark fees do not apply to food below $150


If alcohol will be served at this event, provincial regulations state that the Client must possess a Special Occasion Permit (“SOP”) attainable online through the Alcohol and Gaming Commission of Ontario (  In all cases, the permit must be posted at the event.

Allow ten days to process No Sale Special Occasion Permits through the AGCO. Allow 30 days to process Sale permits & permits for charity events.

Alcohol can only be served in the area outlined in the Special Occasion Permit (SOP). Please ask your Artscape Venue Contact for exact wording for the application. Alcohol cannot be served or taken outside of the SOP licensed area.

The Client agrees that compliance by the Client and its guests with the provisions of the Liquor License Act of the Province of Ontario is an express condition of the use and enjoyment of the premises by the Client and its guests.

Proof of Smart Serve Certification for all your serving staff must be provided 10 days prior to your event. If your Caterer has a catering endorsement, they are permitted to sell and serve beverage alcohol. The Caterer must provide Artscape with a copy of the catering endorsement

Artscape will not accept responsibility for any property damage or bodily injury resulting from any act or omission on the part of the Client or Client’s invitees due to alcohol consumption. Artscape will not be responsible in the event alcohol is served to a minor.


Rentals of standard tables, glassware, catering and tableware must be rented from our exclusive supplier, Chair-man Mills.  Deliveries are scheduled during the booked rental time. If Chair-man Mills does not carry a specific item requested, you are responsible for procuring the item and getting approval from the Assistant Manager, Events to use an outside vendor.

Event Staff

The Assistant Manager, Events will prepare an event staffing plan and will ensure it meets safety and employment standards.

Staff require legislated breaks and work minimum and maximum hours per shift. Making day-of changes to your schedule is subject to these requirements.

To ensure service excellence, Artscape sets the minimum number of staff required to ensure an appropriate staff-to-guest ratio. Should vendors have a staffing shortfall on an event day, Artscape reserves the right to hire additional staff at your expense to ensure safety and service excellence.

Venue Supervisor

  • Your VS is your primary contact on the day of your event and is on-site with you for the full duration of the setup, event and tear-down.
  • Multiple Venue Supervisors may be scheduled to split long shifts and/or cover breaks with overlapping hand-off
  • Your VS oversees the day-of event services including elevator, coat-check, catering, beverage services, event rentals, vendors deliveries, set up, service
  • Your VS as the ability to work with you to alter setups and schedules at your direction, and the authority to make decisions regarding compliance with policies
  • Your VS is the Active Fire Warden during your event, and is the point of contact during emergencies.

Venue Support Staff (VSS)

  • Venue Support Staff primarily assist in setting up and tearing down event rentals and furniture
  • Upon request, they may also be hired to manage coat check, attend to washrooms and provide other tasks agreed upon in advance with the Assistant Manager, Events.

Technical Staff

  • Technical staff are responsible for the setup and operation of all technical equipment and staging and will arrive at the time agreed upon with the Technical Services Coordinator. All day-of requests for adjustment to the technical set-up and operations such as staging, lighting or microphones, must be discussed with the Head Technician.
  • Please note while there is overhead work being done, your staff or team members may not be permitted in the event space. Two (2) or more technicians may be required.
  • For more information refer to our Technical Package.


  • Artscape will determine the appropriate number of security staff required for your event and will schedule guards based on factors including, but not limited to, the expected number of attendees, alcohol service, age of guests and number of entrances and exits. Should you require specialized security coverage for your event, please discuss this with your Artscape Venue Contact.
  • If alcohol is served, wristbands may be required at the discretion of Artscape and any costs incurred will be added to your final invoice.

Noise and Amplified Sound

Artscape buildings contain a mix of public and private spaces and are in predominantly residential areas. To minimize disruption to our neighbours, Artscape abides by the Municipal Code of Toronto Chapter 591 (noise bylaw). This policy may be updated from time to time as required and may be altered without prior notice in response to Bylaw changes.


No indoor sound or noise shall cause disruption to tenant, member or community spaces and activities or be the cause of contravention of the City of Toronto Noise Bylaw. Artscape reserves the right to determine the appropriate volume of all amplified sound for the venue and shall have final authority on any adjustments or mitigation of non-amplified sound and noise. Individual venue / space decibel (dB) limits shall be posted in the respective venue and be reflected in venue use terms and conditions.



At any outdoor point of reception outside of Artscape’s property line, amplified sound must not exceed the following decibel (dB) limits and Artscape will not permit the emission of continuous amplified sound in excess of these limits, at the point of origin:

  • 50 dB(A) or 65 dB(C) between 11 p.m. and 7 a.m.
  • 55 dB(A) or 70 dB(C) from 7 a.m. to 11 p.m.

Artscape may consider exceptions on a case-by-case basis, provided that the following steps have been taken by the person(s), organization(s) or staff member(s) requiring an exception to these limits, in accordance to the City of Toronto Noise Bylaw:

  1. Apply for a Noise Exemption Permit from the City of Toronto. This may take up to three weeks.  Upon review of an application, the City may require:
    • Noise Mitigation Plans
    • Noise Monitoring
    • Statement from a professional engineer or acoustical consultant for any sounds that cannot be controlled
  1. Provide all the above documentation, with an approved Noise Exemption Permit to the Artscape Venue Contact no later than 30 days prior to date of event as per Noise Exemption Permit, to allow notification of surrounding buildings and tenants of any such activity.


Noise is not permitted from 11 p.m. to 7 a.m. the next day, except until 9 a.m. on Saturdays, Sundays and statutory holidays. This includes noise from loading, unloading, delivering, packing, unpacking and otherwise handling any containers, products or materials.

Artscape may consider exceptions for loading in and / or out during these hours on a case-by-case basis – please discuss with your Event Logistics Representative.

Technical Services

Artscape Venues are fully equipped with audio visual equipment and offers in-house technical staffing.  For more about our Technical Services, please follow the link below for the technical package.


Emergency Procedures



Should you discover smoke or fire on your floor, immediately activate a fire-pull station. Manual pull stations are located outside each stairwell door as well as beside any door that is equipped with a magnetic lock. Pulling this emergency device will cause alarm tones throughout the building and will release doors equipped with magnetic locks, including stairwell doors.

The Venue Supervisor will provide direction in the event of a fire alarm according to the two-stage system.


Signs are posted throughout the floors indicating locations of emergency exits. Most signs will include an arrow indicating the direction of the emergency exit.


  • Remain calm
  • Leave fire area(s)
  • Close all doors behind you. Do not lock doors
  • Activate the fire alarm system as soon as possible, use the pull station
  • Exit the building via the nearest exit
  • Telephone the City of Toronto Fire Services by dialing 9-1-1. Never assume this has been done
  • Give the correct address: 130 Queens Quay East, 4th floor, the location of the fire, and your name
  • Do not return into the building until it is declared SAFE to do so by a Fire Offical


  • Remain calm
  • Exit the building via the nearest exit
  • Close all doors behind you
  • Call 9-1-1
  • Listen for instructions
  • If you encounter smoke in an exit, consider using an alternative exit


  • Before opening a door, feel the door and the doorknob for heat
  • If the door is hot, remain in the area and ensure the door is closed Dial 9-1-1 and alert them to your location
  • If the door is free of fire and/or smoke, close the door behind you and leave by the nearest exit. Close all doors behind you
  • Assist those who require assistance leaving the building (Only if safe to do so)
  • Use an alternative exit if you encounter smoke in the stairwell


  • Close the door but leave it unlocked to ensure entry by the Fire Department is possible
  • Dial 9-1-1
  • Seal all cracks where smoke can enter by using wet towels or sheets
  • Keep low to the floor if smoke enters the room
  • Wait to be rescued. Remain calm. Do not panic
  • Listen to instructions


  • All clients, guests and staff should go to Sugar Beach (south side of Queen’s Quay) and remain at this meeting point until it is safe to return to the building. Only the City of Toronto Fire Department has the authority to declare the building safe to enter.